Resolved -
As of 20:12 UTC, this incident is resolved. The root cause has been identified and mitigations have been put in place to prevent it from reoccurring. We apologise for any inconvenience caused.
Jul 9, 22:00 UTC
Update -
The application remains stable at this time.
Jul 9, 21:08 UTC
Update -
Customers should no longer see impact. However we continue to investigate the root cause.
Jul 9, 20:34 UTC
Investigating -
At 18:36 UTC, the LearnUpon application in the EU region started to see intermittent issues where customers may be experiencing connectivity issues to the application. The issues are not sustained and have been in small periods of impact. Investigations are ongoing. We will send an update in the next 30 minutes.
Jul 9, 20:24 UTC