Affected LearnUpon services have all been restored. Please contact support if you are seeing any remaining issues. All emails and processes that had been delayed as a result of the Amazon AWS outage have now been processed.
All of us at LearnUpon would like to apologize for the interruption. It started at 17:35 UTC, but became widespread by 17:55. At which point we were working on recovery options if the AWS outage was to extend past a number of hours, in accordance with our Disaster Recovery Policy. Given that LearnUpon itself was still available, we chose not to invoke those recovery options, preferring to wait for AWS to return to service, as any such steps would have meant further interruption and would have required customer action.
Email notifications were the most affected, with only a handful of notifications being processed from 17:45 to 22:05 UTC. As we use a content delivery network (CDN), which was unaffected by the Amazon outage, most content would have been available to learners. Uploading of new content, or displaying of recently updated content was affected up to 21:55 UTC.
Rest assured all data is intact, and this interruption just affected email and a small percentage of courses.
